Where are the Off-White x Nike Air Force 1 shoes?
There will be a number of exclusive merch drops throughout the run of the show. However, the Off-White x Nike Air Force 1’s aren’t being released with the exhibition merchandise. Our Public Safety team in the exhibition wear these shoes as part of a uniform that Virgil envisioned for the show’s overall experience.
I do not live in the United States. Can I place an order?
We accept orders from the United States and select International Countries list below: China, Hong Kong SAR, Japan, Singapore, South Korea, Taiwan, Thailand, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Canada, Netherlands, Liechtenstein, Estonia, Hungary, Iceland, Israel, Poland, Romania, Turkey, United Arab Emirates, Azerbaijan, Bahrain, Brunei, Cambodia, India, Indonesia, Jordan, Kazakhstan, Kuwait, Laos, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Vietnam, Albania, Bulgaria, Croatia, Cyprus, Georgia, Jersey, Latvia, Lithuania, Malta, Serbia, Slovakia, Slovenia, Ukraine, Angola, Egypt, Ghana, Mauritius, Morocco, Senegal, South Africa, Bermuda, Dominican Republic, Martinique, Trinidad & Tobago, Chile, Colombia, Ecuador, Paraguay, Peru, Mexico
When will I receive my order?
Please allow up to 7 business days for order processing and verification, and an additional 10 business days for delivery. We do not ship out on Saturdays or Sundays. If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.

What shipping carrier will you use?
All items are shipped via United Parcel Service/UPS.

Can I track my order?
All customers receive a shipping confirmation email when their order ships, which includes the UPS tracking number and link to track your order. Please allow up to a week for orders to process.

For international orders will I need to pay sales tax or duties? You are responsible for paying all applicable international charges for your order, including import duties and taxes. We collect all duties in advance of shipping your order. NY residents will pay applicable sales tax.
Can I order by phone? Other payments?
We do not accept orders over the phone. All mail orders must be placed through our ecommerce website.

Do you accept payment by check or PayPal?
In our exhibition shop, we accept cash and credit cards. The ecommerce website accepts Credit Cards or Shop Pay only.
Do you have a size guide?
Our adult tees and hoodies are printed on Champion blanks. The size guide can be found here.

The FOS registrar pants are printed on Dickies work pants. The size guide can be found here.
Do members receive a discount?
All members receive a 10% discount on selected items. Please provide your member number at checkout.

The 15% SMS sign-up discount that is found on our main site shop.brooklynmuseum.org does not apply to the Church & State pop-up.
Can I visit the Virgil Abloh "Figures of Speech" exhibition shop without a ticket to the exhibition?
No, You must have a ticket for the exhibition in order to access the exhibition shop. Once you enter the shop there is no re-entry to the exhibition. Figures of Speech products will be available only in the exhibition shop and online.
Can I order online and pick up in the Museum Shop?
At this time we do not have in-store pickup.
How can I contact you directly?
For questions about orders and other inquiries, please contact us at:

Email: church---state@brooklynmuseum.org.
Refunds or exchanges? Damages?
We only accept exchanges for alternative sizes or returns for damaged items. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.

My product arrived damaged. What happens next?
We always do our best to carefully package products to avoid any damages in transit, however if you do receive a product that has been damaged in transit, all items must be inspected within 15 days of receiving and customer service must be notified within 15 days of delivery. Images and descriptions of defects/damages must be provided for review to: church---state@brooklynmuseum.org.

What do I do if the item’s packaging is torn or damaged?
All packaging is just a protection against damage. We cannot replace or repair any damaged packaging.

I don't like the position of the green apparel tag. What can I do about that?
Due to the hand-sewn nature of the apparel tags, minor variation can occur and is not covered under our damage policy.
How many can I buy?
The limit per customer is 3 items per color or style.
Do you have a size guide?
Our adult tees and hoodies are printing on Champion brand blanks. The size guide can be found here
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